Hi There, we just setup our first Horizon 6 platform with Composer manager and connect it to vCenter, then few days later we found out that our composer doesn't work and now we are not able to start service at all, all that we see in event viewer is - A timeout was reached while waiting for the VMware Horizon View composer service to connect.
In C:\ProgramData\vmware\viewcomposer\vmware-viewcomposer.log log file i see this messages
| 2014-07-11 11:41:37,602 | 61 | | DEBUG | ServiceCore.LockManager.OperationLockManager - Reader lock has been released. |
| 2014-07-11 11:42:06,868 | 61 | | DEBUG | ServiceCore.Security.AuthorizedUsersManager - IsAccessAllowed() returned True for user 'CGDM-EMEA\SA_VMWARECOMP_SVC'. |
| 2014-07-11 11:42:06,899 | 61 | | DEBUG | ServiceCore.LockManager.OperationLockManager - Reader lock has been acquired. |
| 2014-07-11 11:42:06,899 | 61 | | DEBUG | Sim.ServiceCore.SimServiceApiVal - Call GetAboutInfo. |
| 2014-07-11 11:42:06,899 | 61 | | DEBUG | Sim.ServiceCore.SimServiceApiVal - Call GetVersion. |
| 2014-07-11 11:42:06,899 | 61 | | DEBUG | ServiceCore.LockManager.OperationLockManager - Reader lock has been released. |
| 2014-07-11 11:42:21,858 | 6 | | INFO | Sim.WebService.SimServer - SVI service shutdown is in progress. |
| 2014-07-11 11:42:21,858 | 6 | | DEBUG | ServiceCore.LockManager.OperationLockManager - Writer lock has been acquired. |
| 2014-07-11 11:42:21,858 | 6 | | DEBUG | Sim.WebService.SimServer - The SVI service is no longer accepting requests. |
| 2014-07-11 11:42:21,873 | 7 | | DEBUG | Sim.WebService.SimServer - Cancelling all outstanding requests. |
| 2014-07-11 11:42:21,873 | 7 | | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Shutdown workflow engine. |
2014-07-11 11:42:21,873 | WFE thread 3 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 3
2014-07-11 11:42:21,873 | WFE thread 7 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 7
2014-07-11 11:42:21,873 | WFE thread 8 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 8
2014-07-11 11:42:21,873 | WFE thread 19 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 19
2014-07-11 11:42:21,873 | WFE thread 15 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 15
2014-07-11 11:42:21,873 | WFE thread 16 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 16
2014-07-11 11:42:21,873 | WFE thread 11 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 11
2014-07-11 11:42:21,873 | WFE thread 4 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 4
2014-07-11 11:42:21,873 | WFE thread 18 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 18
2014-07-11 11:42:21,873 | WFE thread 1 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 1
2014-07-11 11:42:21,873 | WFE thread 10 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 10
2014-07-11 11:42:21,873 | WFE thread 20 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 20
2014-07-11 11:42:21,873 | WFE thread 17 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 17
2014-07-11 11:42:21,873 | WFE thread 12 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 12
2014-07-11 11:42:21,873 | WFE thread 13 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 13
2014-07-11 11:42:21,873 | WFE thread 14 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 14
2014-07-11 11:42:21,873 | WFE thread 9 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 9
2014-07-11 11:42:21,873 | WFE thread 6 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 6
2014-07-11 11:42:21,873 | WFE thread 5 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 5
2014-07-11 11:42:21,873 | WFE thread 2 | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - Stop WFE thread 2
| 2014-07-11 11:42:21,888 | 7 | | DEBUG | ServiceCore.WorkflowEngine.WorkflowEngine - The workflow engine is stopped. |
| 2014-07-11 11:42:21,888 | 7 | | DEBUG | Sim.WebService.SimServer - Workflow engine shutdown complete. |
| 2014-07-11 11:42:21,888 | 7 | | INFO | CommonLib.UfaSubsystem.UfaSubsystem - UFA subsystem is shutting down. |
| 2014-07-11 11:42:21,888 | 7 | | INFO | CommonLib.UfaSubsystem.UfaSubsystem - UFA main thread pool is shut down. |
| 2014-07-11 11:42:21,888 | 7 | | INFO | CommonLib.UfaSubsystem.UfaSubsystem - UFA aux thread pool is shut down. |
| 2014-07-11 11:42:21,888 | 7 | | INFO | CommonLib.UfaSubsystem.UfaSubsystem - UFA restart reset thread is terminated. |
| 2014-07-11 11:42:21,888 | 7 | | DEBUG | Sim.WebService.SimServer - UfaSubsystem shutdown complete. |
| 2014-07-11 11:42:22,013 | 7 | | DEBUG | CommonLib.VcSubsystem.FakeVcSubsystem - Shutting down fake VC subsystem with id: 00000000-0000-0000-0000-000000000000 |
| 2014-07-11 11:42:22,154 | 7 | | DEBUG | CommonLib.VcSubsystem.VcSubsystem25 - Starting shutdown of vc subsystem with vc url https://rupappbkp01.emea.cegedim.grp:443/sdk and user cgdm-emea\sa_vmwareview_svc. |
| 2014-07-11 11:42:22,154 | VC thread | | INFO | CommonLib.VcSubsystem.PropertyCollectorUpdateTracker - CheckTasks is signaled to poll. |
| 2014-07-11 11:42:22,154 | VC thread | | INFO | CommonLib.VcSubsystem.PropertyCollectorUpdateTracker - Shutdown is called. Break from the loop. |
| 2014-07-11 11:42:22,154 | VC thread | | INFO | CommonLib.VcSubsystem.PropertyCollectorUpdateTracker - The VC task update thread exited. |
| 2014-07-11 11:42:22,170 | 7 | | INFO | CommonLib.VcSubsystem.VimClientConnection - Unable either to logout from url: https://rupappbkp01.emea.cegedim.grp:443/sdk with username: cgdm-emea\sa_vmwareview_svc or to dispose the connection. |
System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at VimApi.InternalVimService.Logout(ManagedObjectReference _this)
at VMware.Sim.CommonLib.VcSubsystem.VimClientConnection.Disconnect()
that's all.
I've already checked ODBC twice, it's ok.
Any idea? thank you!