Hi All,
I'm currently trying to track an intermittent problem with corrupt user profiles when using persona management on View desktops. We've been having hardware problems lately, so user's VMs have been going down while they're logged in. We've been having some corrupt profiles happen a lot recently and I think they're related. While I'm not surprised that user profiles get corrupt if a VM if the host it's running on goes down, I'm wondering what the expected behavior is supposed to be in the following cases:
1) VM of logged in Persona user gets reset via View Administrator
2) Host goes down or datastore detaches while user is logged into VM with persona management enabled.
I've noticed on the persona share a hidden directory and lock files called "{08C31585-259A-4341-9982-78E42EAF6106}\computername.0.lck". A VMware support engineer has told me that Persona management does not create this folder and file. However, when I go to delete it, it tells me that the file is currently opened by "VMWare Horizon View Persona Management". I'm guessing the support engineer was wrong and this is how Persona management maintains the profile to be used by one logged in user at a time.
Can someone explain to me how this is supposed to work? Is profile corruption an expected result of a VM of a logged in user being reset, or is this considered a bug? If the lock file doesn't get cleaned up properly, what is the expected behavior?
Thank you
Cameron