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W2K8R2 Full Clone Desktop Pool Status stuck on 'Customizing'

I searched and read the other posts I could find on this before posting.  I also read all the KB articles I could find.

 

I'm working thru the Reviewer's Guide for View Horizon 6 (http://www.vmware.com/files/pdf/view/VMware-View-Evaluators-Guide.pdf), but am running into issues attempting to deploy a Full-Clone Desktop Pool (p. 129).  I initially had a similar issue w/ the Linked-Clone Desktop Pool, until I came across KB 1026556.  The Status ultimately errors out.  Once I changed the Registry to Skip License Activation, those created just fine.  However, I don't see that reg key on the W2K8R2 machine.  I've tried both w/ out entering a valid key in the Customization Specification Profile (used a MAK license when I did use a key). 

 

The VM clones/creates just fine, customization occurs and VM joins the domain just fine.  Agent Service starts and stays running and I can telnet just fine to the Horizon View Composer server on 4001 from the VM.  I can even assign the machine to myself and start to make a Direct Connect (the plug-in is installed), but I get the message that I don't have entitlement.  I'm also not seeing anything noteworthy in the logs.  Thinking about re-installing the Agent and trying for the fourth time.

 

Appreciate any suggestions.


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