We have desktop pools (Floating and Persistent) that are having issues by disconnecting with
a black screen. It occurs only when the memory RAM is getting used by iexplore,
chrome, Firefox, adobe reader,etc. All of sudden, the screen goes black and the
user cannot reconnect. It occurs mostly at the end of the day. It can happen
when the user is in Outlook, Word. My co-worker saw the black screen when he
wanted to preview a picture with the default photo viewer in Windows 7. The
issue was Adobe Reader that was using 650mb.
Here are the VM Specs:
2 vcpus
1536mb
VMware Tools 9.4.5.1598834
VMware View Agent 5.3.1.1634134
VMware SVGA 3D 7.14.1.2021
Servers ESXi 5.5 1623387
The swap file is on letter D (1536mb)
Desktop Pool Settings:
Default Protocol: PCOIP
Let the users choosing..: Yes
Max Monitors: 2
Max Resolution: 1920x1200
I tried 4 monitors, force PCOIP with 3D disabled, but no
luck.
The OS, Persona, Persistent Disks are ISCSI-connected on
a Dell Equalogic PS6100XV.
I can create the issue with «testlimit64.exe» from
SysInternal by setting a 1700mb leak. It goes like my co-worker, previewing a
photo can make happen the black screen crash. If I kill the process that eats
the memory, I can reconnect to the machine.
The weird thing, we tried «testlimit64.exe» on another
pool with another golden image, we couldn't reproduce the issue. It has the
same specs HW and Desktop pool settings, except 1 vcpu only and use another SAN
Dell Equalogic PS4100x ...
Here are the logs when it disconnects:
DEBUG:
2015-03-25T09:02:09.690-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Message to publish ready.
2015-03-25T09:02:09.706-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [msgid] Signing message with ID: '9079a3a2-96a9-4d18-8f40-3e271206268f'.
2015-03-25T09:02:09.721-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Message published.
2015-03-25T09:02:09.737-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Waiting for message to publish.
2015-03-25T09:02:37.717-04:00 DEBUG (0234-0750) <MessageChannel ReceiveThread> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete, Name=PCoIPVChan-SVR
2015-03-25T09:02:37.717-04:00 DEBUG (0234-0750) <MessageChannel ReceiveThread> [ws_vhub] USB channel callback: remoteName: PCoIP Virtual Channels incoming: true local: true opened: false
2015-03-25T09:02:37.732-04:00 DEBUG (0234-0750) <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:37.842-04:00 DEBUG (1170-0ED4) <3796> [pcoip_mfw] DllMain - DLL_PROCESS_DETACH by "C:\Program Files\Common Files\VMware\Teradici PCoIP Server\pcoip_server_win32.exe"
2015-03-25T09:02:38.170-04:00 DEBUG (0234-0D88) <MessageFrameWorkShare> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete, Name=pcoip-mfw
2015-03-25T09:02:38.170-04:00 DEBUG (0234-0D88) <MessageFrameWorkShare> [ws_vhub] USB channel callback: remoteName: pcoip-mfw incoming: true local: true opened: false
2015-03-25T09:02:38.170-04:00 DEBUG (0234-1290) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR with hint MESSAGE_IPC.
2015-03-25T09:02:38.170-04:00 DEBUG (125C-12B0) <VChanConnectionMonitor> [VMwareViewClipboard] pcoip_vchan_close(): failed to close channel 518 CLOSE_TYPE_GRACEFUL (err=IPC_ERROR)
2015-03-25T09:02:38.170-04:00 DEBUG (125C-12B0) <VChanConnectionMonitor> [VMwareViewClipboard] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2015-03-25T09:02:38.170-04:00 DEBUG (0234-0C78) <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:38.185-04:00 DEBUG (0DA4-0BA8) <VChanConnectionMonitor> [ViewMPServer] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2015-03-25T09:02:38.185-04:00 DEBUG (0E88-0CAC) <VChanConnectionMonitor> [VMwareView-RdeServer] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2015-03-25T09:02:38.185-04:00 DEBUG (0E58-0C28) <VChanConnectionMonitor> [TPAutoConnect] VChanAPI::ProcessConnectionEvent(): removing all pcoip callback info due to disconnect
2015-03-25T09:02:38.201-04:00 DEBUG (0234-0F4C) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR with hint MESSAGE_IPC.
2015-03-25T09:02:38.201-04:00 DEBUG (0DA4-0F24) <3876> [ViewMPServer] pcoip_vchan_close(): failed to close channel 1544 CLOSE_TYPE_NOW (err=IPC_ERROR)
2015-03-25T09:02:38.201-04:00 DEBUG (0234-0F4C) <MessageChannel ReceiveThread> [MessageFrameWork] Unable to locate queue PCoIPVChan-SVR with hint MESSAGE_IPC.
2015-03-25T09:02:38.217-04:00 DEBUG (0234-0F4C) <MessageChannel ReceiveThread> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete, Name=PCoIPVChan-APP(3492)
2015-03-25T09:02:38.217-04:00 DEBUG (0234-0F4C) <MessageChannel ReceiveThread> [ws_vhub] USB channel callback: remoteName: PCoIP Virtual Channels incoming: true local: true opened: false
2015-03-25T09:02:38.217-04:00 DEBUG (0234-0F4C) <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:38.217-04:00 DEBUG (0DA4-0F90) <NodeManagerWatcher> [ViewMPServer] ChannelCallbackEx: remoteName:"wsnm" incoming:false local:true opened:false
2015-03-25T09:02:38.217-04:00 DEBUG (0DA4-0F24) <3876> [ViewMPServer] Closed outgoing SharedMemory channel to machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:38.248-04:00 DEBUG (0DA4-0F24) <3876> [ViewMPServer] pcoip_vchan_plugin_app_exit(): unloaded
2015-03-25T09:02:38.935-04:00 DEBUG (0234-0644) <MessageChannel ReceiveThread> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete, Name=PCoIPVChan-APP(3720)
2015-03-25T09:02:38.935-04:00 DEBUG (0234-0644) <MessageChannel ReceiveThread> [ws_vhub] USB channel callback: remoteName: PCoIP Virtual Channels incoming: true local: true opened: false
2015-03-25T09:02:38.935-04:00 DEBUG (0234-0644) <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:38.935-04:00 DEBUG (0E88-0A1C) <NodeManagerWatcher> [VMwareView-RdeServer] ChannelCallbackEx: remoteName:"wsnm" incoming:false local:true opened:false
2015-03-25T09:02:38.935-04:00 DEBUG (0E88-0A1C) <NodeManagerWatcher> [VMwareView-RdeServer] Closed outgoing SharedMemory channel to machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\VPERS013$
2015-03-25T09:02:38.982-04:00 DEBUG (0E88-0E90) <3728> [VMwareView-RdeServer] pcoip_vchan_plugin_app_exit(): unloaded
2015-03-25T09:02:39.654-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] PCoIP connection closed: hndl 0x4 code 6
2015-03-25T09:02:39.654-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] PCoIPCnx::OnConnectionClosed
2015-03-25T09:02:39.654-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] Console session needs to be disconnected
2015-03-25T09:02:40.326-04:00 DEBUG (0234-0268) <Main Thread> [wsnm_desktop] WTS_CONSOLE_DISCONNECT, session=1
2015-03-25T09:02:40.326-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] session::disconnect session disconnect done: 1
2015-03-25T09:02:40.326-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] Started associated portalInfo timer on disconnect
2015-03-25T09:02:40.373-04:00 DEBUG (0234-0268) <Main Thread> [wsnm_desktop] Original dynamic timezone restored
2015-03-25T09:02:40.373-04:00 DEBUG (0234-0268) <Main Thread> [wsnm_desktop] Check for need to stop PCOIP protocol...
2015-03-25T09:02:40.373-04:00 DEBUG (0234-0268) <Main Thread> [wsnm_desktop] Closing client/agent TCP channel associated with portal info
2015-03-25T09:02:40.373-04:00 DEBUG (0234-0268) <Main Thread> [ws_vhub] USB channel callback: remoteName: client incoming: true local: false opened: false
2015-03-25T09:02:40.373-04:00 DEBUG (0234-0268) <Main Thread> [ws_vhub] vhublib: Cancel get item, handle: 9231280, status: 0x0
2015-03-25T09:02:40.389-04:00 DEBUG (0234-0F58) <UsbForwarderThread> [ws_vhub] vhublib: Get next item cancelled, handle: 00000000008CDBB0
2015-03-25T09:02:40.389-04:00 DEBUG (0234-0268) <Main Thread> [MessageFrameWork] Closed incoming Socket channel from machine A338B.cegepbcomeau.local, user \
2015-03-25T09:02:40.404-04:00 DEBUG (0234-0D28) <MessageFrameWorkDispatch> [wsnm_desktop] DesktopManager got a SendEvent message
2015-03-25T09:02:40.404-04:00 INFO (0234-0268) <Main Thread> [wsnm_desktop] Session DISCONNECTED: id=1, user CEGEPBCOMEAU\slantin, client=(null), connectionId=292637d5_c50a_4993_ae75_fa2b328c29aa, userDn=cn=s-1-5-21-2054102559-1897089361-2118856591-19814,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2015-03-25T09:02:40.404-04:00 DEBUG (0250-0E54) <MessageFrameWorkDispatch> [wssm] SessionManager1 got a Disconnected message
2015-03-25T09:02:40.467-04:00 DEBUG (06FC-0734) <Thread-94> [ComponentResponse] Message is DISCONNECTED
2015-03-25T09:02:40.467-04:00 DEBUG (0234-0C58) <3160> [wsnm_desktop] enabling Display Settings in Control Panel
2015-03-25T09:02:40.467-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Message to publish ready.
2015-03-25T09:02:40.482-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [msgid] Signing message with ID: '0cd3c757-36c9-4ec5-816f-fa25e0395aa2'.
2015-03-25T09:02:40.482-04:00 DEBUG (06FC-0734) <Thread-95> [EventLoggerService] Info_Event:[AGENT_DISCONNECTED] "User CEGEPBCOMEAU\slantin has disconnected from machine VPERS013": MachineName=VPERS013, Module=Agent, UserDisplayName=CEGEPBCOMEAU\slantin, Source=com.vmware.vdi.events.client.EventLogger, Severity=INFO, Time=Wed Mar 25 09:02:40 EDT 2015, Node=VPERS013.cegepbcomeau.local, PoolId=personnelwin7x64, UserSID=S-1-5-21-2054102559-1897089361-2118856591-19814, MachineId=86c8c4d8-5a51-4769-88fe-d61141556c52, Acknowledged=true
2015-03-25T09:02:40.498-04:00 DEBUG (06FC-0A34) <theEventPublishingManager> [msgid] Signing message with ID: 'a4db066a-9600-4f25-8bff-95db984ad4ce'.
2015-03-25T09:02:40.498-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Message published.
2015-03-25T09:02:40.498-04:00 DEBUG (06FC-0A30) <theTopicPublishingManager> [TopicPublishingManager] Waiting for message to publish.
2015-03-25T09:02:40.498-04:00 DEBUG (06FC-0A34) <theEventPublishingManager> [EventPublishingManager] Waiting for message to publish.
2015-03-25T09:02:41.076-04:00 DEBUG (0234-0CBC) <MessageChannel ReceiveThread> [MessageFrameWork] MessageFrameWork Worker Shutdown OnChannelDelete, Name=PCoIPVChan-APP(3672)
2015-03-25T09:02:41.076-04:00 DEBUG (0234-0CBC) <MessageChannel ReceiveThread> [ws_vhub] USB channel callback: remoteName: PCoIP Virtual Channels incoming: true local: true opened: false
2015-03-25T09:02:41.076-04:00 DEBUG (0234-0CBC) <MessageChannel ReceiveThread> [MessageFrameWork] Closed incoming SharedMemory channel from machine VPERS013.cegepbcomeau.local, user CEGEPBCOMEAU\slantin
2015-03-25T09:02:43.451-04:00 DEBUG (0234-11B4) <SocketAuthenticateThread> [MessageFrameWork] SSL connection info, protocol: 0x0301, cipher: AES, hash: SHA1, headerLen: 5, trailerLen: 77
2015-03-25T09:02:43.451-04:00 WARN (0234-11B4) <SocketAuthenticateThread> [MessageFrameWork] Authentication ticket error
2015-03-25T09:02:43.451-04:00 WARN (0234-11B4) <SocketAuthenticateThread> [MessageFrameWork] Unable to accept connection, authentication failed
2015-03-25T09:02:44.326-04:00 INFO (110C-1284) <4740> [LogonUI] Program 'LogonUI - Windows Logon User Interface Host' started, version=6.1.7601.17514 (win7sp1_rtm.101119-1850), pid=0x110C, buildtype=release, usethread=0, closeafterwrite=0
2015-03-25T09:02:44.826-04:00 DEBUG (0234-0268) <Main Thread> [wsnm_desktop] WTS_CONSOLE_CONNECT, session=2
Log:
2015-03-25T09:02:40.404-04:00 INFO (0234-0268) <Main Thread> [wsnm_desktop] Session DISCONNECTED: id=1, user CEGEPBCOMEAU\slantin, client=(null), connectionId=292637d5_c50a_4993_ae75_fa2b328c29aa, userDn=cn=s-1-5-21-2054102559-1897089361-2118856591-19814,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int
2015-03-25T09:02:43.451-04:00 WARN (0234-11B4) <SocketAuthenticateThread> [MessageFrameWork] Authentication ticket error
2015-03-25T09:02:43.451-04:00 WARN (0234-11B4) <SocketAuthenticateThread> [MessageFrameWork] Unable to accept connection, authentication failed
2015-03-25T09:02:44.326-04:00 INFO (110C-1284) <4740> [LogonUI] Program 'LogonUI - Windows Logon User Interface Host' started, version=6.1.7601.17514 (win7sp1_rtm.101119-1850), pid=0x110C, buildtype=release, usethread=0, closeafterwrite=0
PCOIP_server log:
03/25/2015, 09:02:11.643> LVL:0 RC: 0 IMG_FRONTEND :cSW_HOST_FRONTEND::request_pixels - forced flip with 88 changed blocks available.
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log: cur_s 0 max_s 30 bwc 0.46 bwt 9.48 changed fps 9.3 decode rate est (MBit/sec) - 45.61
03/25/2015, 09:02:16.159> LVL:0 RC: 0 MGMT_IMG :Imaging rtt last: 0 min: 0 max: 16 avg: 1.3306
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log: Disp_0:SoftPCoIP, Disp_1:SoftPCoIP, Disp_2:Disabled, Disp_3:Disabled
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): tbl 0 fps 7.70 quality 90
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log (SoftIPC): bits/pixel - 0.55, bits/sec - 148644.29, MPix/sec - 0.27
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log (Tera2800IPC): fps 0.00 quality 0
03/25/2015, 09:02:16.159> LVL:2 RC: 0 MGMT_IMG :log (Tera2800IPC): bits/sec - 0.00, MPix/sec - 0.00, rx_pdu/sec - 0.0, tx_pdu/sec - 0.0
03/25/2015, 09:02:19.347> LVL:2 RC: 0 MGMT_IMG :CODEC: Processing MGMT_IMG_APDU_TYPE_TOPOLOGY_INFO. (num_queued_events 1)
03/25/2015, 09:02:19.347> LVL:2 RC: 0 MGMT_IMG :display 0: origin=(0,0), resolution=(1920,1080), rotation=0
03/25/2015, 09:02:19.347> LVL:2 RC: 0 MGMT_IMG :display 1: origin=(1920,0), resolution=(1440,900), rotation=0
03/25/2015, 09:02:19.347> LVL:2 RC: 0 MGMT_IMG :Native resolution of the client display 0 is 1920x1080
03/25/2015, 09:02:28.378> LVL:0 RC: 0 SERVER :==> WindowProc: Detected WM_DISPLAYCHANGE event (1920 x 1080)
03/25/2015, 09:02:31.160> LVL:1 RC: 0 IMG_FRONTEND :set_display_topology: VMwareResolutionSet_SetDisplayTopology succeeded (topology result = 1).
03/25/2015, 09:02:31.160> LVL:0 RC: 0 IMG_FRONTEND :resync_windows_topology: new api called successfully
03/25/2015, 09:02:31.160> LVL:0 RC: 0 SERVER :==> WindowProc: Detected WM_DISPLAYCHANGE event (1920 x 1080)
03/25/2015, 09:02:31.175> LVL:0 RC: 0 IMG_FRONTEND :resync_windows_topology: new api called successfully
03/25/2015, 09:02:31.175> LVL:0 RC: 0 SERVER :==> WindowProc: Detected WM_DISPLAYCHANGE event (1920 x 1080)
03/25/2015, 09:02:31.175> LVL:0 RC: 1 IMG_FRONTEND :request_pixels(): Processed display topology request: successfully.
03/25/2015, 09:02:31.175> LVL:0 RC: 0 IMG_FRONTEND :request_pixels(): Topology change - requesting new display.
03/25/2015, 09:02:31.191> LVL:2 RC: 0 MGMT_IMG :Resetting the codec: detected a VIC change of state event
03/25/2015, 09:02:31.191> LVL:2 RC: 0 MGMT_IMG :Resetting encoder (reset_type=1)
03/25/2015, 09:02:31.222> LVL:0 RC: 0 IMG_FRONTEND :resync_windows_topology: new api called successfully
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats: Elapsed session time = 586.157 seconds
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats [MBits/s]: Total=0.104754 Lossy=0.0116268 Lossless=0.0535381 Build=0.0401337 (Lossy 0.00389552) Cache=0.0113482
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats [MPPS]: Lossy=0.00631426 Txt=0.0437221 Bkgnd=0 Motion=0 TileCache=0.128409 - deprecated - values duplicated below
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats [MPPS]: Changed=0.178149 LS(txt+bkg)=0.0437221 LY(chg)=0.00639392 LY(bld)=0.00397545 LY(LS_res)=0.00413836
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats [MPPS]: Motion=0 zero_offset_tile_cache_hits=0.0559427 offset_tile_cache_hits=0.0724665 temporal_cache_hits=0
03/25/2015, 09:02:32.176> LVL:2 RC: 0 MGMT_IMG :Image stats [MPPS]: LY_mec_restart=3.58129e-005 LY_txt_restart=0
03/25/2015, 09:02:32.176> LVL:0 RC: 0 IMG_FRONTEND :close_displays: reset SVGADevTap.
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :CODEC: State change from CODEC_RUNNING to CODEC_DISABLED
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :extended img_settings: use_client_settings: 0, build_to_lossless:1, max_frame_rate: 30, smoothness_vs_sharpness: 50
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :CODEC: State change from CODEC_DISABLED to CODEC_CFG_EXCHANGE
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :CODEC: Processing MGMT_IMG_APDU_TYPE_CFG_ACK. [pri = 0]
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :cfg_ack_process: processing [1]: MGMT_IMG_APDU_TYPE_QUAD_CFG_ACK - extended
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :Soft client sent preferred topology for display 0: resolution=1920x1080, origin=(0, 0), rotation=0
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :Soft client sent preferred topology for display 1: resolution=1440x900, origin=(1920, 0), rotation=0
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :Display 0 supports the received resolution 1920x1080 rot:0
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :Display 1 supports the received resolution 1440x900 rot:0
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :Topology: valid:1 (res supported:1, no overlap:1, num active displays:2)
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :process_min_max_quality_params: minimum quality is set to 50 [host setting]
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :process_min_max_quality_params: maximum initial quality is set to 90 [host setting]
03/25/2015, 09:02:32.498> LVL:2 RC: 0 MGMT_IMG :extended img_settings: use_client_settings: 0, build_to_lossless:1, max_frame_rate: 30, smoothness_vs_sharpness: 50
03/25/2015, 09:02:32.498> LVL:0 RC: 0 IMG_FRONTEND :Calling open display in Tera2 mode.
03/25/2015, 09:02:32.498> LVL:0 RC: 0 IMG_FRONTEND :configure_displays: 2 display(s) initially reported!
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[0]--* id: 236 mon_id: 0 pos: (0,0) w: 1920 h: 1080
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[0]--bpp: 32 --pitch: 7680 --map size: 4066 --fb size: 8355840
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[0]--rot: 0 --pre-rot pitch: 7680 --frontend motion is enabled
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[1]--* id: 237 mon_id: 1 pos: (1920,0) w: 1440 h: 900
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[1]--bpp: 32 --pitch: 5760 --map size: 2615 --fb size: 5253120
03/25/2015, 09:02:32.513> LVL:0 RC: 0 IMG_FRONTEND :configure_display[1]--rot: 0 --pre-rot pitch: 5760 --frontend motion is enabled
03/25/2015, 09:02:32.560> LVL:0 RC: 0 MGMT_IMG :dmt_send: Image Engine detected display #0 (1920x1080) with offset (0x0)
03/25/2015, 09:02:32.560> LVL:0 RC: 0 MGMT_IMG :dmt_send: Image Engine detected display #1 (1440x900) with offset (1920x0)
03/25/2015, 09:02:32.560> LVL:2 RC: 0 MGMT_IMG :CODEC: State change from CODEC_CFG_EXCHANGE to CODEC_DMT_EXCHANGE
03/25/2015, 09:02:32.607> LVL:2 RC: 0 MGMT_IMG :CODEC: Processing MGMT_IMG_APDU_TYPE_DMT_ACK. [pri = 0]
03/25/2015, 09:02:32.607> LVL:2 RC: 0 MGMT_IMG :(dmt_settings_decode): Received maximum temporal ref id 239
03/25/2015, 09:02:33.013> LVL:0 RC:-500 IPC :ERROR: Cannot malloc references's!
03/25/2015, 09:02:33.013> LVL:0 RC:-500 ASSERT :Assert at function cSW_HOST_IPC::configure_descriptor_storage at line number 843.
03/25/2015, 09:02:36.013> LVL:0 RC:-500 COMMON :Critical Exception/Reset Detected!! Saving a minidump file...
03/25/2015, 09:02:37.670> LVL:0 RC:-500 COMMON :Minidump File saved as C:\ProgramData\VMware\VDM\logs\pcoip_server_2015_03_25_00001170.txtpcoip_server_2015_03_25_00001170.dmp
03/25/2015, 09:02:37.670> LVL:2 RC: 0 MGMT_PCOIP_DATA :Rx thread: entering out of order mode loss detection (media_chan=10, pkt=2687, exp=2694)
PCOIP Agent Log:
03/25/2015, 09:02:39.654> LVL:2 RC: 0 AGENT :monitor thread: server died
03/25/2015, 09:02:39.654> LVL:2 RC: 0 AGENT :tera_agent_disconnect: agent close code: 6, disconnect reason: 0
03/25/2015, 09:02:39.654> LVL:2 RC: 0 AGENT :tera_agent_disconnect: connection_closed 6
03/25/2015, 09:02:40.482> LVL:2 RC: 0 AGENT :monitor thread: exiting