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USB camera device not working properly in View 5.3

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Hello Everybody,

 

we have a problem with an USB-device. Our environment:

 

-Horizon View 5.3

-Media Redirection allowed on the pool

-USB open for any media

-Cloned Desktop Pools (Win7)

 

We are able to connect the USB-camera (LogiLink UA0072A USB 2.0 WebCam) and Windows 7 recognises it as a USB 2.0 camera device.

The device ist just needed for the snapshot function to take portrait pictures.

 

In the VideoLAN Media Player 2.1.5 we are just able to start a stream that is 160x120 pixels big. In the cameras reference Software 'VideoPower' we are able to take snapshots, but just based on a black screen. At the moment we are not able to see what we are actually taking a snapshot of. The snapshot image itself is ok, the file resides in the defined folder and has the quality that we want.

 

What we are missing at the moment is the stream/preview of the object that we want a picture of.

 

Thank you in advance for any help!


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