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New Desktop Pool Agent Unreachable

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Im pretty new to the whole PCoIP setup but i got one desktop pool of 9 computers working just fine now, i went to add 2 more machines to a different desktop pool because these 2 will not be recomposed ever..

 

I cloned my template from the other desktop pool and i already have a vm setup on another server that i moved to my PCoIP server, then started a new desktop pool and added them and now the cloned vm will not let me connect from any view device.

 

The cloned one says under the view administrator agent version unknown and status agent unreachable, and if i open the view client it says "the assigned desktop source for this desktop is not currently available. please try connecting to this desktop again later or contact your system administrator"

 

Any ideas?


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