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Agent-Unreachable - Metric

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Hi all,

 

we faced a big outage a couple of times where a lot of our VDIs went to "agent-unreachable" and basically halted intermittently.

Now my job is (besides finding the root cause) to report this to our business.

 

I created a report that pulls all agent-unreachable messages from the view database.

Now i noticed an agent-unreachable entry will also be logged if the machine reboots/resets.

 

Is there any way to distinguish a problem with the VDM and a simple reboot that can be pulled on a mass scale?

We have over 4000 VDIs - so a script that goes to each and every single VDI could be a problem, besides the fact most of the pools are running on a "suspend" power policy.

 

Thanks in advance.

 

best regards,

Niko


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